We checked in and out the Hilton in Bath last weekend, locally voted the ‘ugliest building’ a few years ago, to see how this tourist popular hotel fits into the portfolio
I booked a one night stay here on points. Even though it was a redemption they certainly rolled out the Diamond treatment. I was pre-upgraded to a suite with views over the river and Bath.
The hotel is smack bang in the centre of historic bath and true to its reputation is a square bath stone block with aluminium windows, very little architectural flare or compassion was used here.
Below the hotel is a public car park, called The Podium, and has lots of signs indicating that 4 hours is the maximum stay. I’d already checked that the hotel have a special arrangement for stay durations, £17 each night. You just need to take the token with you and validate at reception.
On arrival into the 90s Hilton feeling lobby the receptionist was friendly, gave us two vouchers for drinks in the bar and some cookies. There was also a prompt to upgrade from a continental diamond breakfast to a full one for £5 per person.
The room and corridors, as expected from the Hilton website, are a little dated in appearance now but everything worked, was clean and well laid out. The suite was spacious for a Bath property and having a separate tub and shower is a real novelty.
Normally for suite level you are supplied with the larger size Crabtree and Evelyn toiletries but just the standard ones were supplied here, but a full set none the less.
The bed was of a good size and linen quality was excellent. The room overlooked the river and was very quiet. Bath is a rugby town and can be quite rowdy on occasion, so it was good to avoid the din of the bars and resturants.
Breakfast in the morning was in the refurbished restaurant, split between continental on one side and hot on the other. I think the produce lacked in quality and the variation was not comparable to many London Hilton or the price comparable Ageas Bowl in Southampton. You were able to fill up, but I certainly wouldn’t be uplifting my diamond breakfast for £5pp.
Staff on the whole were friendly and willing to help, but totally lacked in any polish or training; even saw one waitress at breakfast in flip flops.
A job well done for the Bath Hilton, with the impending refurbishment of the rooms this will surely not be the last visit.
Top Tip: Head up the hill opposite the hotel and hang a left, there is an excellent Thai tapas restaurant called Koi.